It's more than a tool.
It's a lifelong skill.
It's a lifelong skill.
Buy The Box
$119* * Financing options available. Check FAQ section for more info.
100/150 Boxes left
Empathy Box Version 2.0 is designed for both beginner and experienced Empathy Box users. Every Box is hand-made in Malaysia and ships globally. The price includes shipping.
- 85 color-coded conversation cards
including Instructions, Principles, Opener/Closers, Scenarios, Contexts & Response Cards (for a maximum of 8 players)
- A Kickstart Guide
how to have your first Empathy Box session
- A Response Cards Infosheet
easy reference for participants to learn and practice the five Response Cards
- A 30+ page User Manual
everything you need to know about the Box, from best practices as facilitators to the design philosophy behind each component
- A Sharpie, blank cards and sticker labels
for you to experiment with your own words
- Access to Community Forum and Conversation Recipes Playbook
where you can experiment with new play-styles and connect with users from 22+ countries!
Customize the Box
for your organization
We offer customization and training services for individuals and teams that want to create a culture of empathy within their organizations. Contact us for a consultation today!
Your investment includes:
- A Standard Empathy Box
everything you see in Version 2.0
- Customised Cards
tailored to your needs
- Extra Response Cards
up to 100 pax
- Hands-On Training Workshops
up to 50 pax
This is where your money goes.
Every purchase of The Empathy Box contributes to our small business’ sustainability, our team’s wellbeing, the R&D that we tirelessly invest into each product, and the future of Empathy Education worldwide.
Already own a Box? Hosting more than 7 people? Upgrade your Box with these add-ons.
Are you a Non-profit, Social Enterprise or Changemaker?
Just like you, we are committed to supporting those who create positive impact in their society. We have limited scholarship opportunities for you to use The Empathy Box in your work (at a heavily discounted price).
Have questions about The Empathy Box?
Shipping & Refunds
Bulk & Custom Orders
Empathy Box is a card-based facilitation tool designed for group conversations that build trust and connection. Its structure, rules and mechanics are designed to create a safe space for a group to share, listen, empathize and respond.
Version 2.0 of The Empathy Box comes with 8 sets of Response Cards – the playing cards that each participant uses in the session – which means that you can convene a maximum group size of 7 people (excluding yourself). The science behind this: 8 has been shown to be the 'optimum' group size, from Scrum teams to game nights. If you wish to host more people, however, there are Response Cards Bundle Packs for sale under the "Store" tab!
The Empathy Box ships globally, at the same price... Except for Israel. Due to an archaic geopolitical spat between our two countries, we incur extra shipping charges from our national carrier, so we have to resort to a different shipping partner.
For ASEAN countries, it’ll take between 7 - 21 days. Everywhere else, 14 - 28 days. A tracking code will be sent to your inbox once we've shipped out your order. If it doesn’t arrive within 30 days, just send us an email at email@example.com and we'll check on it!
We're always keen to support people who want to create an impact. There are 3 financing options available:  Scholarships,  Installments and  Malaysian Pricing.  If you're a Social Enterprise, NGO, or Changemaker, you might be eligible for our scholarship. Read more about it in the "Scholarship" section.  We can create a custom installment plan for you that ranges from 3 - 6 months. Just email firstname.lastname@example.org with the products you'd like to purchase, and we'll get back to you! Note: there'll be a small addition charge to cover the costs from extra Payment Processing.  Are you a Malaysian? Well you're in luck, because we have a special Malaysian Price for EBV2! #LocalPride This is because we get to save on the shipping costs... And because we want to play our part in building our nation. Email us at email@example.com for more info.
The Box was designed for everyday folks like you and me who want to take a step towards connecting with the people in their lives in a deeper, more meaningful way. We’ve created Version 2.0 to accommodate both Beginner and Experienced users – so if you have never used the Empathy Box before, there will be special step-by-step Instruction Cards that can guide your group through the entire session! For high-stake or high-impact conversations that involve teams, dynamics or groups with a specific outcome in mind (ie: conflict resolution, team visioning, mental health responder training), for best results, you will need to be trained by Tribeless. For more information on this, email your request or questions to firstname.lastname@example.org
Every version of the Empathy Box is rigorously iterated and locally produced in Malaysia. We are a small team that is passionate about providing the highest quality to our users, so each Box is handpacked with care. The limited number also lends to more intimate connections forged in the Empathy Box community.
Honestly? We have no idea. We LOVE researching, testing and collecting your feedback on The Empathy Box ... so when we've done enough of that to warrant a new iteration, then we will launch Version 3.0!
The Scholarship is our way of supporting social enterprises, non-profit organisations or local communities/societies who want to create impact in their community using The Empathy Box. Want more details? Apply through the link above!
Whoops. Email us with a screenshot and description of the issue, with the subject line [Can’t Buy Empathy Box] to email@example.com and we will get back to you ASAP!
Thank you for your love! For organisations, we're always looking to foster long-term partnerships to create more impact towards our collective communities. If this resonates with you, send us a message through our contact page! For individuals, we're in the midst of creating our community platform and initiatives, which we hope to launch next year. Stay tuned by signing up at our newsletter below!
In each Empathy Box, we’ve included:  a deck of 85 conversation cards,  a Response Card Info Sheet,  Kickstart Guide,  User Manual,  customization materials (Sharpie, label stickers, blank cards).
You do not need to be certified for your own personal use with family, friends or colleagues. You DO need to be certified if:  You are planning on using the Box for professional services, ie: coaching, counselling, teaching, facilitation or training, that may significantly impact the mental or emotional state of your participants, or  You want to represent or officially partner with Tribeless for a workshop, conference, or otherwise paid opportunity that features the Empathy Box.
The Empathy Box is designed to be universal and culturally agnostic across all backgrounds – as long as the participants can speak and understand English. Some stats to back this up: The O.G. Box was tested with 80 nationalities from 5 continents; it was translated by the community to 6 languages; it is currently present across 22 countries; and it has been successfully used as a community building tool in multiple international conferences.
The Empathy Box may seem like a game, but it is actually a facilitation tool that can yield powerful results. This is thanks to our rigorous testing, research and development process that eats up a lot of time and money. Furthermore, every Box is printed & hand-assembled in Malaysia. We do not mass-manufacture our components, so everything we do is a labor of love - literally. This is a full breakdown of what you're paying for.
98% of our materials are sourced, printed, or manufactured locally here in Kuala Lumpur, Malaysia.
For now, the Box is only available in English. In the future, we’re planning to open up the Empathy Box to community translators who want to translate the Box into their own native languages! We’re still in the process of making this happen, so stay tuned!
We’ll treat ourselves to a nice dinner, then assess the impact of this particular version of the Box through user interviews & practical feedback – the ushe. However, if there’s a significant demand for it, we might print more of the current version!
We're very sorry to hear that. We take these incidents very seriously, so please send us an email at firstname.lastname@example.org and we’ll try our best to solve your issue ASAP!
For now, we are not able to handle returns. If your Box encounters any issues (like being badly damaged or lost in transit), just email us at email@example.com and we’ll send you a replacement!
If it’s within 24 hours of making an order, you can still inform us of changes by emailing us DIRECTLY at firstname.lastname@example.org. If it’s past 24 hours, we have no guarantees... so it will be handled on a case-by-case basis.
Yes, we’ve done the best we can to comply to most international taxes or duty fees. If you’ve encountered any extra charges, let us know immediately by emailing email@example.com.
Yes! You’ll need to specify “Pick Up” in the “Additional Notes” section during checkout with your ideal TIME and DATE for PICK-UP. The "Malaysian Pricing" may or may not apply to you, depending on the criteria that we’ve set above.
Every new Empathy Box iteration, we’ll set a fixed number of Boxes available for a heavily discounted price (you’ll only need to cover the material costs + shipping). There’ll be a form that you can fill, that also explains our “Ask” in exchange - usually things like check-in user interviews, written blog posts, testimonials, etc.
We want to support Social Enterprises, Non-profits or Clubs/Societies that we believe are doing important and impactful work in the world, but currently don’t have the financial means to acquire the Box (we’ve been there, so we feel you!).
Our criteria changes depending if you’re an Individual or an Organization. As an Individual, we’re looking for people who want to make a change in their local communities. As an Organization, we’re looking for those who want to integrate the Box into their existing work, either through engaging their volunteers/stakeholders better, or whose beneficiaries will greatly benefit from The Empathy Box.
Definitely! Please contact us and let us know the details. We’ll get right back to you :)
It's fine to use The Empathy Box in your own personal capacity, like with family or friends. However, if it is a public-facing conference (with >50 pax), or a private training or programme (where The Empathy Box comprises 50% of the module), we would request you to contact us for permission. We always love hearing what people get up to with the Box, and we would love to partner / support you however we can!
Yes you can! Just contact us and we’ll see how we can make that happen. :)
Those ideas, and many more, are currently in the works. Every iteration/expansion of the Box requires heavy research and testing, so we'd appreciate your patience!